Email marketing that brings customers back.
We design and run email marketing — newsletters, welcome series, abandoned-cart and win-back journeys — that turn one-time buyers into repeat customers.
From inbox to repeat customer.
Great email marketing is part design, part timing and part automation. We build all three, so the right message reaches each customer at the right moment.
- 1Subject lines that get openedClear, curiosity-driven subject lines and preview text tested to win the inbox.
- 2Emails designed to clickMobile-first, on-brand templates with strong headlines, products and one clear call to action.
- 3Automations that run 24/7Welcome, abandoned cart, post-purchase and win-back journeys that sell while you sleep.
Email marketing that turns one-time buyers into loyal customers.
Email is the marketing channel you own. Unlike social media followers or paid traffic, your email list belongs to you, costs little to reach and lets you speak to customers directly, again and again. For e-commerce brands and service businesses alike, a well-run email programme is often one of the most profitable parts of marketing — because it turns first-time buyers into repeat customers.
Our email marketing service covers strategy, design, automation and campaigns. We start by auditing your list, platform and existing emails, then plan the journeys every subscriber should experience. We set up or migrate your platform — Klaviyo, Mailchimp, Brevo, HubSpot or others — connect it to your Shopify, WooCommerce or CRM data and build sign-up forms and pop-ups that grow your list with permission.
Automated flows do the heavy lifting: a welcome series that introduces your brand, abandoned-cart and browse-abandonment reminders, post-purchase emails that build loyalty and ask for reviews, replenishment reminders, birthday offers and win-back campaigns for customers who have gone quiet. Each flow is written, designed and tested by our team, with personalisation based on behaviour and purchase history.
Alongside automation, we plan and send regular campaigns — newsletters, launches, seasonal sales and content — designed mobile-first in your brand style. We look after deliverability with proper domain authentication (SPF, DKIM and DMARC), list hygiene and sensible sending schedules, and test subject lines, content and timing. Every month you see opens, clicks, revenue per email and flow performance in a clear report, with recommendations to keep growing.
Problems we fix every week.
You collect emails but rarely send anything.
We plan a regular campaign calendar and automated flows so your list works every day.
Your emails land in spam or get very few opens.
We fix domain authentication, clean your list and improve subject lines and timing.
Most customers buy once and never return.
We build post-purchase, replenishment and win-back journeys that bring them back.
Your emails look plain and don’t match your brand.
We design mobile-first, on-brand templates that make every email look professional.
Email Marketing, end to end.
- 01
Email strategy and audit
A review of your list, platform, flows and campaigns, with a plan for quick wins and long-term growth.
- 02
Platform set-up and integration
Set-up or migration to Klaviyo, Mailchimp or similar, connected to your store or CRM data.
- 03
List growth
Sign-up forms, pop-ups and lead magnets that grow a permission-based subscriber list.
- 04
Automated flows
Welcome, abandoned cart, browse abandonment, post-purchase, replenishment and win-back journeys.
- 05
Campaign design and copy
Newsletters, launches and sales emails written and designed mobile-first in your brand style.
- 06
Deliverability and reporting
SPF, DKIM and DMARC, list hygiene, A/B testing and monthly performance reports.
From first call to launch.
Free consultation
We discuss your customers, list, platform and goals for email.
Audit and plan
We review what exists and plan flows, campaigns and list growth.
Build flows
We set up the platform and launch your core automated journeys first.
Run campaigns
We design and send regular campaigns to your segments.
Test and grow
We test, optimise and report on results every month.
What you get out of it.
More repeat customers
Post-purchase and win-back emails keep customers coming back.
Revenue on autopilot
Automated flows sell 24/7 without extra effort from your team.
A channel you own
Your list isn’t affected by algorithm changes or rising ad costs.
Better inbox placement
Proper authentication and list care keep your emails out of spam.
Built for businesses like yours.
Online stores and service businesses with a customer list they are not using to its full potential.
E-commerce and DTC brands
Product launches, flows and campaigns focused on repeat revenue.
Talk about your projectProfessional services
Newsletters and nurture sequences that build trust and leads.
Talk about your projectWhat affects the cost of Email Marketing?
Every project is different, so we quote after a free consultation, with a fixed scope and no surprises.
Get a free quote- List size and email platform
- Number of automated flows
- Campaigns sent per month
- Template design and copywriting
- Migration, integration and reporting needs
For e-commerce we often recommend Klaviyo; for others Mailchimp, Brevo or HubSpot can be a better fit. We recommend based on your needs and budget.
Flows are automated emails triggered by customer actions, such as signing up, abandoning a cart or making a purchase.
Yes. We set up SPF, DKIM and DMARC, clean your list and improve sending practices to help your emails reach the inbox.
Yes. Our team writes the copy and designs mobile-first templates in your brand style.
Yes. We migrate lists, templates and flows and rebuild automations on the new platform.
We report on opens, clicks, conversions and revenue from each campaign and flow every month.